Personalised Kim Video

Personalised Kim Video

Regular price £25.00 £0.00

KIM IS NEXT RECORDING VIDEOS ON FEBRUARY 25TH. WE AIM TO DELIVER YOUR VIDEO VIA A WE TRANSFER EMAIL DOWNLOAD LINK BY FEBRUARY 26TH.

As this is not a shippable item, you will not receive a signed postcard with video-only orders. This is also not a physical product. Your video is sent on a link for you to download. You will not get a 'dvd' or likewise in the post.

Videos will be sent via a secure download link via We Transfer to the email you specify when you order. Please ensure this email address is correct. You may need to download the WeTransfer App if downloading on a smartphone - this is called We Collect. You can also download direct to a computer via a normal web browser and save to your desktop. These links expire after 7 days. Videos files are very large and therefore cannot be emailed. Videos will be kept by us for 6 months in case of loss, after this time they will be permanently deleted.

Please fill in all the fields above before adding the item to your basket. You can add a short description for the video but Kim will ad lib and messages may not be exactly what you type - she will however use all the names you provide in the boxes above. Regretfully we cannot promote businesses, companies or corporate events and Kim will not read acting/theatrical lines. If you do have a question about this please email us before ordering. 

As this is a digital download, orders of this product are non refundable. Your statutory rights are not affected.


UK STANDARD SHIPPING 1ST CLASS

Greeting Cards/Phone Accessories - £1.99
Mugs - £3.99
Clothing - £3.99
Personalised Videos - FREE

If you've ordered a personalised video this is a digital download and does not require shipping. As a result you will not get a free signed postcard with a video-only order. You also won't get one with a Personalised Card. Check the product page for when your download will be sent to you via a secure download link. Digital Downloads are non refundable. If you ordered other items with your video, or personalised cards, these will be fulfilled and delivered separately.

Signed postcards are only available with orders over £10, whilst stocks last.

 Other items are delivered in 1-3 working days (most arrive within 1-3 working days, it can occasionally take longer than this, up to 10 working days - working days are Monday-Friday) 
Dispatched the next working day after you order (except during busy periods or during adverse weather). We don’t dispatch on weekends or bank holidays
Missed your delivery? Rearrange online or collect using the calling card left (you have a limited time to do this)

Delivery going to a work address? Once it's signed for we consider this as delivered and won’t take any further enquiries on delivery

We need to be informed within a month of your order being dispatched if your order hasn't arrived, for a refund or a replacement to be offered.

INTERNATIONAL SHIPPING 
Costs from £13 depending on your order 
All international orders require a signature. Orders are normally with you in 5-10 working days but on ocassion can take up to 20 working days.
Dispatched the next working day after you order (except during busy periods or during adverse weather). We don’t dispatch on weekends or bank holidays

We currently ship to Europe, USA, Canada, Thailand, New Zealand and Australia, please contact us if you’re interested in us shipping to your location 

Missed your delivery? Rearrange online via your tracking link or collect using the calling card left (you have a limited time to do this)

Delivery going to a work address? Once it's signed for we consider this as delivered and won’t take any further enquiries on delivery

We need to be informed within a month of your order being dispatched if your order hasn't arrived, for a refund or a replacement to be offered.
For all orders: we do not dispatch on weekends or bank holidays. Please note the above is an estimate on delivery times only.
 
 

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