Personalised Kim Video
Recording 21st August

Personalised Kim Video

Regular price £25.00 £0.00

KIM IS STILL RECORDING VIDEOS AND IS RECORDING FROM HOME ONCE A WEEK. SHE IS RECORDING NEXT ON 21ST AUGUST. WE AIM TO DELIVER YOUR VIDEO VIA A WE TRANSFER EMAIL DOWNLOAD LINK WITHIN 24 HOURS AFTER FILMING.

As this is not a shippable item, you will not receive a signed postcard with video-only orders. This is also not a physical product. Your video is sent on a link for you to download. You will not get a 'dvd' or likewise in the post.

A message from Kim: “Hello my loves. As you all know times are very strange and unpredictable right now. Don’t worry about me I’m fit as a fiddle, I’m staying at home and all is well, as I hope things are with all of you too. However I wanted to let you know that although I am recording your videos at home each week, there may be times that delivery of your videos might be delayed by up to ten days. Obviously we hope this won’t happen but I wanted to let you know just in case. We’ve added a field where you can write in your occasion date so we can try and get time sensitive videos recorded quickly. Like I said I’m absolutely fine but wanted to drop you all a message to let you know there could be a delay in delivery. Take care of yourselves lovies, stay safe, obey the rules and this will all be over soon. Lots of love, Kim xx”

Videos will be sent via a secure download link via We Transfer to the email you specify when you order. Please ensure this email address is correct. You may need to download the WeTransfer App if downloading on a smartphone - this is called Collect. You can also download direct to a computer via a normal web browser and save to your desktop. These links expire after 7 days. Videos files are very large and therefore cannot be emailed. Videos come in .mov formats. Videos will be kept by us for 6 months in case of loss, after this time they will be permanently deleted.

Please fill in all the fields above before adding the item to your basket. You can add a short description for the video but Kim will ad lib and messages may not be exactly what you type - she will however use all the names you provide in the boxes above. Regretfully we cannot promote businesses, companies or corporate events and Kim will not read acting/theatrical lines. Kim will also not swear and will not use any sexual words or sayings. If you mention these when you order Kim will change them accordingly. And finally Kim will not comment on any other celebrities or public figures in her videos. If you do have a question about any of these points please email us before ordering to save disappointment. 

As this is a digital download, orders of this product are non refundable. Your statutory rights are not affected.

Please allow a few extra days for parcels due to arrive during the Covid-19 pandemic as the postal service are very busy and under-staffed

UK STANDARD SHIPPING 1ST CLASS

Greeting Cards/Phone Accessories - £2.50
Mugs - £3.99
Clothing - £3.99
Personalised Videos - FREE

If you've ordered a personalised video this is a digital download and does not require shipping. As a result you will not get a free signed postcard with a video-only order. You also won't get one with a Personalised Card. Check the product page for when your download will be sent to you via a secure download link within 24 hours of the record date listed. Digital Downloads are non refundable. If you ordered other items with your video, or personalised cards, these will be fulfilled and delivered separately.

Signed postcards are only available with orders over £10, whilst stocks last.

 Other items are delivered in 1-3 working days (most arrive within 1-3 working days, it can occasionally take longer than this, up to 10 working days - working days are Monday-Friday) 
Dispatched the next working day after you order (except during busy periods or during adverse weather). We don’t dispatch on weekends or bank holidays
Missed your delivery? Rearrange online or collect using the calling card left (you have a limited time to do this)

Delivery going to a work address? Once it's signed for we consider this as delivered and won’t take any further enquiries on delivery

We need to be informed within a month of your order being dispatched if your order hasn't arrived, for a refund or a replacement to be offered.

INTERNATIONAL SHIPPING 
Costs from £13 depending on your order 
All international orders require a signature. Orders are normally with you in 5-10 working days but on ocassion can take up to 20 working days.
Dispatched the next working day after you order (except during busy periods or during adverse weather). We don’t dispatch on weekends or bank holidays

We currently ship to Europe, USA, Canada, Thailand, New Zealand and Australia, please contact us if you’re interested in us shipping to your location 

Missed your delivery? Rearrange online via your tracking link or collect using the calling card left (you have a limited time to do this)

Delivery going to a work address? Once it's signed for we consider this as delivered and won’t take any further enquiries on delivery

We need to be informed within a month of your order being dispatched if your order hasn't arrived, for a refund or a replacement to be offered.
For all orders: we do not dispatch on weekends or bank holidays. Please note the above is an estimate on delivery times only.
 
 

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