Please allow a few extra days for cards due to arrive during the Covid-19 pandemic as the postal service are very busy and under-staffed.

UK STANDARD SHIPPING 1ST CLASS

Personalised Greeting Cards - £2.99
Personalised Videos - FREE
Kim signs cards once a week, as soon as they're signed they are sent out via Royal Mail 1st Class. Please allow up to 7 working days for her to sign cards. 
 Once shipped, they take 1-3 working days to arrive (it can occasionally take longer than this, up to 10 working days - working days are Monday-Friday).
We don’t dispatch on weekends or bank holidays.
Missed your delivery? Rearrange online or collect using the calling card left (you have a limited time to do this).

Delivery going to a work address? Once it's delivered we consider this as received and won’t take any further enquiries on delivery.

We need to be informed within a month of your order being dispatched if your order hasn't arrived, for a refund or a replacement to be offered.
Please note the above is an estimate on delivery times only.